Tech Support

June 27, 2024: Important Announcement for StrongVPN Users

We have been informed that StrongVPN is currently performing maintenance on their New York server. As a result, customers using StrongVPN may experience a loss of VPN connection.

If StrongVPN is your VPN provider and you have lost your VPN connection on your Sabai OS router, please follow these instructions before contacting us for support. If you continue to experience issues after following these steps, please submit a support ticket, and our team will get back to you as soon as possible.

OpenVPN Auto-Installer for StrongVPN

Please note, due to this recent change, our current turnaround time is much longer than normal. Additionally, we currently have no remote session openings for the next few weeks. We understand this may be frustrating, and we appreciate your patience and understanding as we work to assist all of our customers as quickly as possible.

Thank you for your understanding and cooperation.


If you need to update your router, or find out if there is an update available for your router, email us at for update instructions or complete the form at the bottom of this page to submit a ticket to our support team.

Take a look at our guides to learn how to set up Sabai Products:

VPN Router Setup

VPN Accelerator Setup

Home Server Setup

Choosing a VPN Service

Find tips and tricks on our blog.  

Email us: