Description
VPN Pre-Configuration
Make setup easier by having Sabai Technology pre-configure your VPN connection before your new hardware ships.
With VPN Pre-Configuration, a Sabai Technology technician will load the required VPN configuration onto your eligible Sabai Technology product using the VPN provider information you supply. When your order arrives, your VPN configuration will already be installed, reducing the setup required on your end.
Before You Add VPN Pre-Configuration
- A compatible Sabai Technology product must be purchased with this service.
- You must already have an active account with a supported VPN provider.
- You will need to provide the VPN configuration files and/or VPN provider information required to configure your connection.
- Additional information may be required depending on your hardware, VPN provider, and connection type.
- Please allow up to two additional business days for your order to ship after we receive all required configuration information.
If we do not receive the required information within 3 business days, your order will ship without VPN Pre-Configuration.
What We Configure
Depending on the product purchased and your network requirements, we may request some or all of the following information:
- Wi-Fi network name (SSID)
- Wi-Fi password (Shared Key)
- VPN configuration files
- VPN provider information or credentials required by your provider's configuration
- PPPoE credentials, if your internet service specifically requires a PPPoE connection
- Additional configuration information when required for supported hardware
VPN Pre-Configuration is intended to configure the VPN connection and applicable settings on the Sabai Technology product you purchase. It does not include configuration or troubleshooting of your modem, ISP service, existing home network, or other third-party equipment unless specifically included in the service.
VPN Provider Requirements
You must purchase and activate your VPN service separately before Sabai Technology can complete the pre-configuration.
Not sure which VPN provider to use? Visit our VPN Partner Network for information about VPN providers.
Some VPN providers require configuration files, service credentials, or other account-specific information. A Sabai Technology technician will contact you if additional information is required to complete your configuration.
If your VPN provider limits the number of simultaneous VPN connections, you may need to disconnect an existing VPN connection while we configure and test your new hardware.
Protecting Your Account Information
Depending on your VPN provider, completing the configuration may require you to provide account credentials or other private configuration information to Sabai Technology.
Any information provided for VPN Pre-Configuration will be used only as necessary to complete and test the requested configuration and will be handled securely by Sabai Technology staff.
Shipping & Processing Time
VPN Pre-Configuration requires additional processing before your order can ship. Please allow up to two additional business days after we receive all required VPN and configuration information.
Orders containing VPN Pre-Configuration are not eligible for expedited shipping options such as 2-Day or Overnight shipping.
If we do not receive all required configuration information within 3 business days, we will ship your order without pre-configuration rather than continue holding the shipment.
Delays caused by missing, incorrect, or incomplete customer-provided information may delay completion of the pre-configuration and are not included in the estimated processing time.
Advanced & Custom Configurations
VPN Pre-Configuration covers the standard configuration required to install your supported VPN connection on the eligible Sabai Technology product purchased with the service.
Advanced networking, custom configurations, third-party equipment configuration, or other services outside the standard VPN Pre-Configuration may require additional technical support or fees. If your requested configuration falls outside the scope of this service, we will let you know before performing additional billable work.
40 Reviews
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Very happy working with Sabai
I purchased my router pre-configured. Although it needed some tweaks, the tech support I received from Rhett (and Ruth) was first rate. This is why I stick with Sabai -- always there to help if I need it.
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VPN Router Pre-Configuration
As brilliant as always!
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Easiest set up in the world!
All you have to do is turn it on........only bad thing is I didn't get to talk to Ruth.
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Meets our needs
My second order from Sabai. Extremely pleased and VPN router is working great. Ruth has been great to work with again on this purchase. Everything so streamlined, great job.
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Got everything I expected
I got this router to solve a geolocation issue I had. The preconfigured option was great and subsequent tech support to learn how to reconfigure the settings was also top notch. You do get what you pay for here.
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Great router
I had a little problem at the beginning but with the help provided to me by Ruth Petty of Sabai Technology, it was possible for me to enjoy using this router. Thanks a lot you Ruth.
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Pre-configured VPN Accelerator
Worth every penny!!!!
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Great Router And Great Support!!
Set up was a breeze. Up and running within minutes. Ruth was very helpful during the purchasing also. This is the second time buying through Sabai and will continue to endorse them in the future.
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It Works
Excellent
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