VPN Router Pre-Configuration
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All you'll need to do is plug in and connect.
We are all about making things as easy as possible for our customers! With this in mind, we decided to offer a router pre-configuration service meaning that your VPN provider information is pre-loaded onto the router before it ships! When you receive your router, setup will be even simpler. Just plug in and connect!
This service is currently only available for products purchased on SabaiTechnology.com
You must purchase a VPN subscription prior to purchasing this product. Not sure which VPN Service to use? Check out our VPN Partner Network here.
In order to provide this service, you must be willing to share your VPN provider login information. A Sabai Technology technician will contact you and request the following information:
SSID Name (this is the name of your WiFi Network)
Shared Key (or WiFi Password)
VPN Configuration Files / VPN Provider Information
PPPoE credentials - This is only necessary if your ISP requires PPPoE. This is not required for most users.
Additional information may be required for DD-WRT Router Pre-Configuration
If your VPN provider only allows one connection and you are currently running your VPN service on a device, you may need to stop that service prior to providing your credentials for configuration. Continuing to run this service may void your pre-configuration.
Upon initial setup of your VPN router, please visit DNS Leak Test to ensure that the device is working properly.
IMPORTANT! This product renders routers ineligible for upgraded shipping like 2-Day and Overnight. Due to the labor intensive nature of this service, please allow up to two additional business days for orders to ship. This product does require that you share confidential login information with the staff of SabaiTechnology.com. We will treat your login information with the utmost security and respect. Delays in shipping caused by customer communication issues are not the liability of SabaiTechnology.com. We promise to work with you to get your plug-and-play VPN router to you as quickly as possible!
I’m super happy with the preconfigured router I purchased and I also want to say the support is A+!! Rhett helped me so much, even way before I even purchased anything from Sabai.... great people!! Thanks
Happy so far. Router was set up and ready to go.
Ruth and the rest of the Sabai staff have been terrific w/ me now through MULTIPLE VPN carriers AND the pre-configuration is getting MUCH easier! After spending 10 minutes on the phone with Ruth, she'd set me up w/ a pre-configured router for a company that IS on their web site, but NOT one of their most "preferred" clients.
Setting up BOTH my OS X and my IOS devices took LESS TIME than opening the box with my new pre-configured router (which I got in 2 business days). Sabai Technology will continue to be my "go-to" for assistance with my VPN needs.
Ruth has been fantastic now...with me through multiple VPN services. Most recently, was able to take care of a pre-configured router for me in less than 10 minutes---with a company that IS on Sabai's "list", but NOT one their most preferred providers.
In the past, setting up any protocol took a LOT of time--even w/ pre-configured routers--NOW, took me more time to open the SEALED BOX than to have the VPN service on BOTH my OS X AND on all of my IOS devices!
I wish the pre-configured Router instructions had a big big bold bold bold warning sign that said DO NOT RESET THE ROUTER - DONT USE PIN IN THAT HOLE - DON'T DO IT. IT WILL LOSE ALL THE PRE-CONGURATION WORK WE DID ON IT AND IT WILL FRUSTRATE YOU AS YOU TRY TO FIGURE OUT HOW TO DO IT YOURSELF AFTER YOU'VE ALREADY PAID FOR IT!
Something like that would be nice;) Just sayin.
Other than that, the Service response was great and it is ALL GOOD:)
With the pre-configuration, I just plugged the router in and was up and running. Couldn't have been easier.
Works right out of the box. The true meaning of plug and play.
Failed service. I indicated on my order that I had a PPPoE connection and the devices I ordered came configured for another connection type. Took me two days to figure this out on my own, the business hours of this company are too limited to support VPN services overseas.
Sabai Technology response:
The VPN Configuration service is only to configure your VPN information in the router or in your case, in the VPN Accelerator.
I am sorry that we did not meet your expectation, however please understand that your ISP connection information is not part of the VPN Configuration and is not setup prior to shipment as we have no way to test the connection.
Their preconfiguration with the VPN made it seem less stressful for me, as I'm not a very technical person. So this is a great service for anyone that doesn't want to deal with setting up their own VPN.
Just plugged in and away we went, very simple to use.