No one does customer service like Sabai Technology! The Sabai Freedom Support Package includes:
- One-on-One Customer Technical Support including e-mail, phone, chat and remote log-in
- Software Upgrades, like our newest OSV4 which provides port forwarding, easier OpenVPN set-up and dual gateway
Enjoy three free months of the Sabai Freedom Support Package when you purchase your router, and for just $79 more you can enjoy the peace of mind that our tech support provides for an additional 12-months. Purchase the Sabai Freedom Support Package when you buy your VPN router and receive 15 uninterrupted months of extensive, one-on-one support and world-class service.
Has your Sabai support already lapsed? No problem. We are always happy to help via
e-mail, anytime. Enjoy the extended Sabai Freedom perks like remote-in support and software upgrades by purchasing the Freedom Plan!
You must be an existing Sabai customer to purchase the Sabai Freedom Support Plan.
You will be able to connect with our tech specialists to receive support via email, chat and phone. Submit a ticket via the yellow tab on the left, the Ask Us link on the menu or the yellow headset icon at the top of the page. Our tech support will get back to you as soon as possible, or set-up an appointment to remote in to your system.
What is remote in support?
Let our tech supports sit in the drivers seat, no matter where you are in the world! We can access your desktop right here from South Carolina and have your technical issues fixed before you know it. Forget having to follow complicated phone directions to fix your unique technical issue, our professionally trained staff will take the mouse and have it fixed in flash.
Software Upgrades
Included in your Sabai Freedom Support Package is any new version of your OS released within the 12 month period. These free upgrades include our customized Sabai Operating System.
Need help with anything else?
Sabai Technology does custom work, and can you receive the Sabai Freedom Support Package discount. Custom work includes complicated and unique network setups, active blocking of traffic, multi-router setup, etc.
*Sabai Technology Business Class router is currently only available in dd-wrt and will be eligible for any dd-wrt updates that occur within the warranty period.